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Cookies Policy
This Cookies Policy explains how 500 Casino uses cookies and similar technologies when you visit or use its website. It describes what these technologies do, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the website.
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About cookies
Cookies are small text files or similar identifiers that may be stored on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and understand how visitors use its pages. Some cookies are placed by 500 Casino, while others may be placed by service providers that support website functions, security, analytics or other features.
In this article
Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them through your browser or device settings. The length of time a cookie remains active can vary according to its purpose and the settings of the relevant service.
500 Casino may also use technologies that perform a similar function to cookies, such as pixels, tags, software development kits, local storage and device identifiers. In this policy, we use the term cookies to refer to cookies and these similar technologies unless a different distinction is necessary.
Why cookies are used
- To make the website operate correctly and provide requested features.
- To remember information such as language, region or other settings selected during a visit.
- To support account access, session management and relevant security checks.
- To help detect unusual activity, misuse, fraud and other security risks.
- To understand how visitors navigate and use the website so that performance can be reviewed and improved.
- To measure the effectiveness of website content, communications and promotional activity where this is permitted.
- To support relevant advertising or marketing choices where the necessary permissions have been obtained.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for essential website functions. They may support navigation, secure areas, account sessions, fraud prevention, load balancing, accessibility features and the operation of privacy controls. Without these cookies, parts of the website may not work as intended. Because they are necessary for the delivery of a service you request, they may not be removable through all preference tools. You can usually block them through your browser, but doing so may prevent the website or some of its features from operating properly.
Functional or preference cookies
These cookies help remember choices made during a visit or across visits. For example, they may retain a preferred language, display setting or other selection that makes the website more convenient to use. If you disable these cookies, the website may still be available, but you may need to repeat certain choices each time you visit.
Analytics and performance cookies
Analytics cookies help us understand how the website is used. They may provide information about pages visited, links selected, the length of a visit, general device information and technical errors. This information is generally used in an aggregated or otherwise reviewed form to identify improvements, monitor performance and make the website easier to use. Analytics information is not intended to replace the checks and processes that apply to account or player activity.
Marketing and advertising cookies
Where used and where required, marketing cookies may help measure campaigns, limit repeated advertisements, understand how visitors interact with promotional content and show information that is more relevant to their interests. These cookies may be set by 500 Casino or by advertising and marketing providers acting on our behalf. You may be able to refuse these cookies through the cookie settings tool or your browser controls. Refusing them does not necessarily mean that you will see no advertising; it may mean that advertising is less tailored to your interests.
Social media and embedded content
Some pages may include content, tools or links supplied by third parties. These services may use their own cookies or similar technologies when you interact with them. Their use of information is controlled by the relevant provider's privacy and cookie notices, rather than solely by this policy. We recommend reviewing those notices before using third-party features.
Your cookie choices
When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the technologies in use and the requirements that apply, this tool may allow you to accept, refuse or customise certain categories of cookies. Your choices may be stored so that they can be recognised on later visits. If you clear your cookies, use a different browser or change devices, you may be asked to make your choices again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, remove individual cookies, block cookies from particular websites, block third-party cookies or block all cookies. The method differs between browsers and devices, so you should check the relevant help or support information for the product you use.
- Blocking all cookies may affect sign-in, account features, security controls and other essential functions.
- Deleting cookies may remove saved preferences and may require you to make selections again.
- Cookie controls on one browser or device may not apply to another browser or device.
- Some third-party services may provide their own opt-out or preference controls.
- Choosing not to receive marketing cookies does not necessarily stop all service-related messages or other communications that are permitted under applicable requirements.
Where the website provides a cookie preference control, you can use it to review or change available choices. Changes may not take effect immediately in every case, and some cookies already stored on your device may need to be removed through your browser settings. Essential cookies may continue to operate because they are required to provide requested website functions or maintain security.
Managing cookies on shared devices
If you use a shared computer or device, other people may be able to view or change its cookie settings. You should sign out of your account when appropriate, avoid saving login details where others can access them, and review the device's privacy settings. Cookie settings do not replace other important account security practices.
Third parties, privacy and policy updates
500 Casino may use selected service providers to host, maintain, secure, analyse or support the website. These providers may process information collected through cookies or similar technologies for the purposes for which they are engaged. Third parties may also operate services that are made available through the website. We expect relevant providers to handle information in accordance with applicable requirements and contractual obligations, although their own notices may provide additional information.
Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location derived from technical information, pages viewed, referring pages, interaction times and information about website events. Depending on the cookie and the context, this information may be capable of being linked with other information held about a visit or account. The Privacy Policy provides further information about how personal information may be collected, used, stored, disclosed and managed.
Cookies may be used to help protect the website and its users, but no online system can be guaranteed to be completely secure. You should use a current browser, keep your device and software updated, use appropriate security settings and avoid accessing an account on an untrusted or publicly accessible device where possible.
Retention and international services
The period for which cookie-related information is retained depends on its purpose, the service involved, operational needs and applicable legal requirements. Some information may be retained for longer where it is needed for security, dispute handling, compliance, record keeping or the establishment, exercise or defence of legal claims. Service providers may process information in locations outside Australia, subject to the arrangements and requirements that apply to that processing.
Changes to this policy
We may update this Cookies Policy when the website, technologies, service providers or applicable requirements change. The updated version will be made available on the website and will show a revised effective date where appropriate. You should review this page from time to time so that you understand the current approach. If a change requires a new choice or notice, we will provide it through an appropriate website message or preference tool.
Questions and privacy requests
If you have a question about this Cookies Policy, want to understand the cookie choices available to you or wish to make a privacy-related request, please use the contact or privacy channel displayed on the 500 Casino website. We may need to verify your request before providing information or making a change. Any request will be considered in accordance with applicable privacy requirements, this policy and the information reasonably available to us.
