500 Casino Terms & Conditions

These Terms & Conditions apply to your use of the 500 Casino website, related services and any account you hold with us. They should be read together with our Privacy Policy, Responsible Gambling information and any specific terms presented on the website. If there is a conflict between these terms and a specific promotion or game rule, the specific rule may apply to that promotion or game.

You may use 500 Casino only where online gambling is lawful and available to you. You are responsible for checking the laws that apply in your state or territory and for ensuring that your use of the website is permitted. Access may be restricted in some locations, and we may refuse access where required by law, regulation, our service providers or our internal controls.

You must be at least 18 years old to register or use the gambling services. We may request documents or information to verify your age, identity, location or payment method. You must provide accurate, current and complete information and update it if anything changes. We may suspend or close an account if information is inaccurate, misleading, incomplete or cannot be verified.

You must not create an account on behalf of another person, allow another person to use your account or hold more than one account unless we expressly approve it. Accounts are personal and must not be sold, transferred, assigned or otherwise made available to another person.

You may use only payment methods that are available through your account and that you are authorised to use. Deposits must be made from a payment account or instrument held in your own name unless an alternative arrangement is expressly approved. We may reject, reverse or review a transaction where the payment method cannot be verified, the transaction appears unusual or the payment provider does not approve it.

You should check all transaction details before confirming a deposit or withdrawal. Transaction requests may be subject to verification, payment provider processing, security checks and applicable legal requirements. We do not guarantee that every payment method will always be available, and third-party providers may apply their own terms, fees or processing conditions.

You must not use the website to deposit or withdraw funds for another person, to move funds between unrelated accounts, or for any purpose other than lawful personal use of the services. Attempts to misuse payment systems, exploit technical errors, reverse legitimate transactions or conceal the source of funds may result in account restrictions and further investigation.

Promotions, bonuses, competitions and other offers may be subject to additional terms. Those terms will explain relevant eligibility conditions, expiry rules, wagering or play requirements, game restrictions and any other conditions that apply. You should read the specific offer terms before participating. If an offer is displayed incorrectly because of a technical, administrative or human error, we may correct or withdraw it in accordance with applicable law.

Only one promotion or reward may apply where the relevant offer terms say so. We may refuse, cancel or amend a promotion if we reasonably believe it has been abused, obtained through inaccurate information, used with multiple accounts or accessed contrary to its terms. Any action will be taken subject to applicable law and any relevant consumer protections.

The website, including its design, text, graphics, logos, software and other content, is owned by or used with permission by the relevant rights holder. You may use the website for personal, non-commercial purposes in accordance with these terms. You must not reproduce, distribute, modify, publish, reverse engineer or commercially exploit website content without the required permission.

The website may contain links, payment services, games or other features supplied by third parties. Third-party services may have separate terms and privacy practices. We are not responsible for matters controlled by a third party, although we may take reasonable steps to manage service issues affecting your use of 500 Casino.

Our Privacy Policy explains how personal information may be collected, used, stored and disclosed when you use the website. By using the services, you acknowledge that information may be handled for account administration, identity verification, payment processing, security, fraud prevention, responsible gambling, legal compliance and customer support, in accordance with the Privacy Policy and applicable privacy law.

We may update these Terms & Conditions from time to time to reflect changes to the website, services, law, technology or business processes. The current version will be made available on the website and will apply from the date stated or, where no date is stated, from publication. You should review the terms regularly. If you do not agree with an update, you must stop using the services and may request closure of your account.

These terms are intended to operate consistently with applicable Australian law and any mandatory rights or protections that apply to you. If a court or competent authority finds a provision invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted. A failure to enforce a provision immediately does not mean that the provision has been waived.

If you have a question, concern or complaint about the services or these terms, please use the support or complaints channel made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. We may need to verify your identity before discussing account information.